Support

We typically respond within 2 business days.

Need help with Brnixt?

Please include your iOS version, device model, and a short description of the issue. Screenshots are welcome.

Getting started

How do I add my first keyboard?

Open the Rack tab, tap Add Board, fill in the details, and optionally add a photo. Your board will appear in Rack and can be set as your Daily Driver from the board detail page.

How do I log a typing session?

On Deck, tap + Log. Choose a board and keycap set, rate feel and noise, add tags or notes, and save. Sessions appear in Deck’s weekly timeline and in History.

Why doesn’t Daily Driver show my new board?

Daily Driver follows your weekday/weekend driver settings, or the keyboard used in your most recent log. Open the board detail page and tap Set as Weekday Driver to pin a specific build.

Coins & exports

What are Clack Coins used for?

Coins unlock premium actions such as PDF exports, HD layout sheets, and rack handbook exports. You can purchase coin packs in Me → Coin Store. Purchases are handled securely by Apple.

My purchase didn’t add coins

Try force-quitting and reopening the app. If coins are still missing, email support@brnixt.app with your Apple purchase receipt.

How do I share a setup snapshot?

On Deck, tap Share on the Daily Driver card, or open a board and use Share Setup Snapshot. The image includes your board photo and session stats when available.

Permissions & data

Voice notes won’t play

Make sure microphone access was granted when recording. If playback is silent, check your device volume and silent mode. Re-record from a new typing session if the file may be missing.

How do I delete all my data?

Go to Me → Clear All Data. This removes boards, sessions, photos, and voice notes stored by the app on your device. This action cannot be undone.

Where is my data stored?

Brnixt stores your collection locally on your device. We do not sync your personal content to our servers. See our Privacy Policy for details.

Report a bug

Found something broken? Tell us what you expected, what happened, and the steps to reproduce. Email support@brnixt.app — we appreciate detailed reports.